Account & sign-in

Signing in, your profile, your devices, and deleting your account.

Signing in

Every way in reaches the same account.

One — Google or Apple: The quickest way. It does not change your Clinicoid picture.
Two — Email code: Type your email and we send a six-digit code. Only the newest code works.
Three — Email and password: If you set a password, you can use it. You can always use a code instead.
Four — Still can't get in?: Check the email is the one you signed up with. A typo creates a new, empty account. Then write to us.

Common questions

The code never arrived.

Check your spam folder and the email you typed. Then ask for a new code.

Can I change my name?

You can change your display name, username and bio in Profile › Edit. Your full name comes from your student card and cannot be changed.

Can I use more than one device?

Yes. Settings › Signed-in devices shows where you are signed in, and you can sign any device out.

How do I delete my account?

In the app, go to Settings › Personal info › Delete account, or use the page below. If you have Clinicoid Pro, cancel it in the App Store or Google Play first.

Delete your account

Still stuck

Still stuck? Write to us. Say what you were doing and what went wrong. If it is about a question or paper, tell us which one.

Use Settings › Contact us in the app, or the contact page here.